Shipping information

Order processing

Please allow up to 10 business days to process your order. This processing time is standard, although it may vary due to the personalised nature of our products.

For custom designs, you will receive a design proof for approval within this 10-day period. The processing time does not consider additional time for last-minute changes or delays in customer approval.

Please note: Last-minute changes to design/proof may incur additional charges.

In the unlikely event your order will take longer than 10 days to process, we will email you within 24 hours of your order being placed.

Once your order has shipped you can expect an email containing your Australia Post tracking number.

Express dispatch

We understand that life gets busy, and sometimes we leave things to the last minute. If you’re in a hurry to receive your order, please contact us at hello@eventivestudio.com to discuss options for quick processing.

Pickup

We are located in Hawkesbury, NSW; all orders can be collected free of charge.

Please get in touch with us at hello@eventivestudio.com after you’ve placed your order to organise pickup.

Domestic shipping rates and estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates only.

Standard Post (with tracking) - 2-6 business days | $20.00

Express Post (with tracking) - 1-2 business days | $30.00 

International shipping

We do not currently offer international shipping.