Returns policy

Due to the personalised nature of our products all sales are final. We do not issue refunds, process returns or exchanges for change of mind.

In the event you receive a faulty product, we will honour either an exchange or replacement.

In the event your order arrives damaged in any way, please email us as soon as possible at hello@eventivestudio.com with your order number and a photo of the items condition. We will address these on a case by case basis.

If you have any further questions, please contact us at hello@eventivestudio.com